Frequently Asked Questions
When is the festival open?
Our opening times are listed on the website homepage.
Do I need to buy a ticket in advance?
You can pay on the door for all our sessions. We tend to get quite a queue forming for the evenings though, so it's advisable to book an advance ticket and beat the queues. You can book using the form on the website Tickets page.
How do I pay at the festival?
All our bars accept cash (not tokens), and we offer a cashback service at the merchandise stall.
Are dogs allowed?
Unfortunately you'll need to leave your furred friends at home, as the venue don't allow dogs (except for guide dogs). There are plenty of decent dog friendly pubs in the area, though. Check CAMRAs What Pub finder for details.
Are children allowed?
The atmosphere at the festival is always friendly and children are welcome until 9.30pm. We would ask though that you keep children out of the concourse area as much as possible for their safety, as it can get very crowded at times.
Should I bring my own glass?
There's no need. We have some rather excellent glasses available for a small deposit - or you can take it home as a souvenir if you prefer.
How can I get there?
There are excellent transport links to the festival. For more details, check out our Find Us page.
Are your drinks ok for people with allergies or intolerances?
We have a wide range of real ales, ciders and perries. As a natural product they're made with a range of ingredients. While many will contain allergens, it's likely you'll still find something you're able to drink safely. If you have an allergy or intolerance, please ask before you buy and our bar staff can make sure you choose a drink that's suitable for you.